The AI-native WFM suite for contact centers
Peopleware is a workforce management platform with built-in intelligence that optimizes your WFM process from start to finish.
Trusted by over 500,000 users worldwide
AI works for you 24/7 in the background, continuously optimizes your workflows and lets you interact with it in natural language.
Discover powerful tools that sync up, scale up and level up your people and business
Forecasting
Accurate WFM forecasts in volatile times.
Forecast your short-, mid, and long-term workload with predictive AI.
Capacity Planning
Make headcount and budget decisions you can defend.
Compare staffing strategies by capacity and cost, then commit to the one plan that holds up.
Scheduling
Create schedules your people love and your business needs.
Build the best possible shift plans with AI optimization that avoids over- and understaffing even under complex constraints.
Intraday Management
No two days are the same. Be prepared for the unexpected.
Adapt your schedules in real time to unforeseen events to secure your short-term business goals.
Time Off Management
Turn time-off management from a source of stress to a source of joy.
Foster a fair and transparent work culture by automating your time-off processes with agentic AI.
Time & Attendance
When every second counts, you can't afford to be almost right.
Automate time tracking and evaluate working hours to ensure compliance and accurate payroll.
Platform
The secure, AI-native core of your WFM suite.
All Peopleware products run on an intelligent foundation that keeps your operations efficient and always at the forefront of technology.
Empower your people today
