On-Demand Webinar Series

Peopleware TechLab: Navigating the WFM cycle

Businesses used to focus solely on operational efficiency, but today, success requires a more human touch. As customer interactions become more complex, the key to thriving is putting your employees at the heart of your workforce management.

Watch this webinar series to navigate the essentials of the WFM cycle with industry experts. Learn how Peopleware simplifies every phase - from forecasting to scheduling and intraday management - empowering you to drive both business results and employee well-being.

Peopleware brings these wins to your organization:

  • Always the best possible forecast
  • Fully-optimized schedules every time
  • Real-time management under control
  • Empowered people doing outstanding work

Webinars included in this series

Session 1 Forecasting

Predict your short-, mid-, and long-term workload with machine learning that is always up to date.

Session 2 Scheduling

Balance the requirements of your people with customer demand to create the best possible schedules.

Session 3 Intraday Management

Identify unplanned events, manage adherence, and adapt your schedules in real-time to secure your business goals.

Session 4 Employee Engagement

Engage your people by giving them control over their work/life balance via a self-service portal.